Refund policy

Sebago Shop Return Policy

At Sebago Shop, customer satisfaction is our top priority. We want you to be completely happy with your purchase. However, due to the nature of our food products, we are unable to accept returns unless the product is defective or damaged.

Defective or Damaged Products: If your product is defective or damaged upon arrival, please contact us within 7 days of receiving your order. We will assist you in arranging a replacement or a refund.

How to Contact Us: To initiate a return for a defective or damaged product, please reach out to our customer service team at Contact, providing your order number, details of the issue, and any relevant photos of the damaged product.

Important Notes:

• We are unable to accept returns on products that are opened, used, or if the packaging has been tampered with.

• Return requests must be made within 7 days of receipt of the product.

We appreciate your understanding and look forward to serving you!

Thank you for shopping at Sebago Shop.